Tag Archives: co-creation

Co-creation: Sharing Feedback, Honest Communication

It’s my firm belief that co-creation is only happening when there is a genuine feedback loop, not just one-way communication. I’m seeing a lot more evidence of this lately.
Recently the company who provides me with a hosted exchange service sent me a survey – and used the the first page to tell users what actions they have taken to improve service since the prior survey.
It is so startling to actually have a small business tell you these things, that it is noteworthy!

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